Our services - Your Advantage

At Agensi Pekerjaan Smart Recruit, our maid agency services cover everything involved in hiring and keeping a domestic helper in Malaysia. From sourcing and matching the right helper to work permits, FOMEMA, insurance, and renewals, we manage the full process for you. As a JTKSM-licensed agency with over a decade of experience, we handle the paperwork and the details so you can focus on your family and your home. Whether you are hiring for the first time or renewing an existing arrangement, our team guides you at every step.

Hiring of Maids from Source Countries

We source and match domestic helpers from approved source countries such as Indonesia and the Philippines. Drawing on our recruitment network, we shortlist candidates who fit your household's needs, whether that is childcare, eldercare, cooking, or general housekeeping and guide you through selection and interviews.

Check Out Memo and Repatriation

When a helper's employment ends and she returns home, the correct exit documentation must be arranged. We handle the Check-Out Memo and repatriation process, making sure your helper's departure is properly recorded with immigration so your responsibilities as an employer are cleanly closed.

Insurance Scheme for Maid

Your helper must be covered by the required insurance during her employment. We arrange this for you so your helper is protected and you remain compliant with the rules without having to manage the policy yourself.

Special Pass

In certain situations such as when a permit is being transferred, renewed, or a helper is between stages of her stay, a Special Pass may be needed to keep her status legal. We arrange the Special Pass on your behalf and explain when and why it applies.

Changing Employers

If you are taking over a helper from another employer, or transferring one, the process must be handled properly through immigration. We manage the transfer paperwork and approvals so the change of employer is legal and smooth for everyone involved.

Immigration Information Update

Your helper's immigration records must stay accurate; for example after a passport renewal or a change in your details. We update this information with the relevant authorities so her documentation remains correct and valid throughout her employment.

Counselling and Training Services

A helper who is well supported settles in better and stays longer. We provide counselling and training for both helpers and employers, helping resolve concerns early and giving your helper the guidance she needs to work confidently in your home.

Work Permit and Passport Renewal

Permits and passports will expire at some point and must be renewed early to keep your helper's employment legal. We track and manage these renewals for you so you never risk a lapse in her documentation.

FOMEMA Assistance

Every foreign domestic helper must pass the compulsory FOMEMA medical examination annually. We arrange and manage the FOMEMA process from clinic consultation to results, so you do not have to navigate it yourself.

SOCSO Registration

Foreign domestic helpers are covered under SOCSO (Social Security Organisation). We handle your helper's SOCSO registration so that the required social security protection is in place and your employment of her is fully compliant.

Rehiring Program for Maid

If you wish to continue employing your current helper beyond her existing term, or rehire one already in Malaysia, we manage the rehiring process and its documentation, helping you retain a helper your family already knows and trusts.

Not sure which service you need? Our team is happy to talk it through and give you clear, honest guidance for your situation. Contact us today and let us handle the details.

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